Contact / Support
Contact / Support
Get in touch with us
Discord Support
Frequently Asked Questions
1. How do I install the scripts I purchased?
Each script comes with an installation guide inside the downloaded folder. If you’re still unsure, feel free to contact us with your order ID.
2. Where can I download my purchased scripts?
After completing your payment, you will receive a download link via email. You can also log in to your account and access the My Orders or Downloads section.
3. Can I get a refund?
Refunds are only provided for duplicate purchases or non-working scripts due to proven technical errors not caused by your server setup. Read our full Refund Policy.
4. Can I request custom scripts or modifications?
Yes, we offer limited custom development services. Please mention your requirements using the contact form.
5. My script is throwing errors — what should I do?
Please send us the error message, your server version, and what other scripts are installed using the contact form. We’ll help you debug the issue.
6. Do you offer support for third-party scripts?
No, we only offer support for scripts purchased directly from our store.
7. How long does it take to get a response?
We typically respond within 24–48 hours. Please make sure to include all necessary details in your initial message.